Privacy Policy

Your privacy and data protection are our top priority. Learn how we collect, use, and protect your personal information.

Last Updated: January 2025

PIPZE AI LIMITED

Financial Services Provider

Registration: Limited Company in United Kingdom
Company Number: 16588453
Registered Address: 2nd Floor College House, 17 King Edwards Road, RUISLIP, London, HA4 7AE, UNITED KINGDOM
Website: www.pipzeai.com
Services: Foreign Exchange Contracts (FX), Contracts for Differences (CFD), eWallet Services
Important Notice

By using our website and services, you agree to be bound by this privacy policy. This policy sets out how we collect, process, and protect your personal information in accordance with applicable data protection regulations.

Privacy Commitment

We understand your concerns about how we handle your personal information. This privacy statement outlines our current policies and demonstrates our commitment to your privacy. Your rights and our obligations regarding the collection and handling of personal information are governed by applicable privacy legislation including the Privacy Act 1993.

Transparent data handling practices
Strong security measures
Respect for your rights
Legal compliance

Purpose of Information Processing

We are required to maintain certain personal information about individuals to satisfy our operational and legal obligations. We recognize the importance of correct and lawful treatment of personal information as it helps maintain confidence in our organization.

Account Management

Opening and maintaining your trading and eWallet accounts

Transaction Processing

Conducting business transactions effectively and securely

Asset Protection

Safeguarding your assets and maintaining privacy

Compliance

Meeting legal requirements as registered in Saint Lucia

How We Use Your Information

  • Verifying your identity and contact information
  • Establishing and maintaining business relationships
  • Setting up and managing your trading accounts
  • Processing and executing trading orders
  • Handling payments and withdrawals
  • Improving our services and user experience
  • Communicating important updates and offers

Principles of Information Processing

All personal information is processed according to these fundamental principles:

1

Fair & Lawful

Processed fairly and lawfully at all times

2

Specified Purpose

Used only for lawful, specified purposes

3

Adequate & Relevant

Collected data is adequate, relevant, and not excessive

4

Time Limited

Not kept longer than necessary

5

Rights Respected

Processed in accordance with individual rights

6

Secure

Protected with appropriate security measures

7

Protected Transfer

Not transferred without adequate protection

Personal Information We Collect

We may collect and process various types of data to provide you with our services:

Personal Details

  • Name, address, and contact information
  • Date of birth and nationality
  • Occupation and employer details

Financial Information

  • Source of funds and wealth
  • Account balances and transaction history
  • Payment and withdrawal details

Trading Information

  • Trading orders and execution results
  • Account activity and preferences
  • Platform usage patterns

Technical Data

  • IP addresses and device information
  • Website activity and logs
  • Browser and system details

AML/CFT Compliance Documentation

To comply with Anti-Money Laundering and Counter-Financing of Terrorism regulations, we collect:

Government-issued ID documents
Proof of address documents
Bank statements and financial records
Source of funds documentation

Your Rights

As a data subject, you have comprehensive rights regarding your personal information:

Right to Access

Obtain information about whether your personal data is being processed and request copies of your data

Right to Rectification

Request correction of inaccurate or incomplete personal information

Right to Erasure

Request deletion of your personal information under certain legal grounds

Right to Restriction

Request limitation of processing under specific circumstances

Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on your particular situation

Important Legal Note

As a financial services provider, we must retain certain personal information to comply with FATF recommendations, Anti-money laundering regulations, and other applicable legislation. Some data erasure requests may not affect information required for legal compliance.

Disclaimer

Risk Warning

Trading in foreign exchange contracts (FX) and contracts for differences (CFDs) carries a high level of risk and may not be suitable for all investors. You should carefully consider your objectives, financial situation, needs, and level of experience before entering into any margined transactions with PIPZE AI LIMITED.

Key Risk Factors:

  • Possibility of sustaining losses in excess of your initial deposit
  • High degree of leverage can work against you as well as for you
  • Market volatility can lead to rapid changes in trading conditions
  • Past performance is not indicative of future results

Important: You should seek independent financial advice if you do not understand the risks involved in trading these products.

Restricted Regions

Jurisdictions and Restrictions

PIPZE AI LIMITED does not offer its services to the residents of certain jurisdictions such as Afghanistan, Cote d'Ivoire, Cuba, Iran, Libya, Myanmar, North Korea, Sudan, Puerto Rico, USA, Syria, and Yemen. Please check Restricted Countries.

Specifically Restricted Jurisdictions:

  • Afghanistan
  • Cote d'Ivoire
  • Cuba
  • Iran
  • Libya
  • Myanmar
  • North Korea
  • Sudan
  • Puerto Rico
  • USA
  • Syria
  • Yemen

Additional Information:

  • This list may be updated from time to time
  • Please refer to our Restricted Countries page for the most current information
  • Residents of these jurisdictions cannot access our services
  • It is your responsibility to ensure compliance with local laws

Important: This restriction list is based on regulatory requirements and international sanctions. For the most up-to-date information, please refer to our dedicated Restricted Countries page.

Contact Information

Get in Touch

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us. We are committed to addressing your privacy concerns promptly and professionally.

Email Support support@pipzeai.com For general privacy inquiries and data requests
Phone Support +971 54 245 5277 Direct line for urgent privacy matters
Registered Office 2nd Floor College House, 17 King Edwards Road, RUISLIP, London, HA4 7AE, UNITED KINGDOM Our official registered address
Physical Office 1st Floor, Place Creole Building, Roadney Village, Rodney Bay, Gros Islet Our operational office location
Response Time Within 30 days We will respond to all privacy requests within 30 days

Complaints & Disputes

If you believe your rights under this Privacy Policy or applicable legislation have been infringed and we have not adequately addressed your concerns, you have the right to lodge a complaint with a supervisory authority or before a competent court.